A career in insurance can be interesting, dynamic, intense, challenging, satisfying and rewarding.

Eagerness and ability to learn, work ethic and attitude are more important to us than insurance-specific experience.
From time to time, we have openings for the following positions:

Personal Lines Customer Service Representative Trainee -  Full or part time (20 hr, 4-5 days)

Entry level career opportunity. This position is very consumer oriented. You will be in constant contact with our insureds and other members of the community. Yours is the first impression of this agency the public receives. Besides the computer proficiency and verbal and written communication skills required for the job, and great attention to detail, an outgoing and friendly personality is a must.

Experienced Insurance CSRs will also be considered.

CSR Job Description: to be knowledgeable in personal lines coverages, such as homeowners, personal automobile,  boats, umbrellas; service personal lines accounts,  including policy changes and handling claims; be familiar with and follow company guidelines and underwriting criteria; correspond and interact with clients and insurance company underwriters; research coverage questions and explain to insureds; sell new and additional policies; solicit other types of insurance.

Data entry/transaction processing/document assembly - Full or part time (15-20 hr)

This position requires computer proficiency, exceptional organization, and meticulous attention to detail. Names and addresses, vehicle identification numbers, amounts of insurance, and multiple locations of insured properties must be accurate. Standard procedures must be strictly followed and precisely executed for proper servicing of accounts, prevention of errors in coverage, and to avoid extra work correcting errors.

Data Entry/Processing Job Description: Enter and change information in databases; receive policies and endorsements from companies and check for accuracy; prepare invoices; assemble policy forms and endorsements with policy declaration pages and prepare for mailing; order and track policy endorsements; prepare database mail merge form letters; monitor policy renewal status; order policies and changes generated by customer service personnel; prepare mailings.

Commercial Lines Assistant

In addition to communication and computer skills, this position requires some insurance experience, either in personal or commercial lines. You will be working with experienced commercial lines personnel.

Job Description: Prepare commercial lines applications; communicate with clients and company personnel; enter and change information in databases; prepare database mail merge form letters; prepare claim notices; order and track policy endorsements; receive policies and endorsements and check for accuracy; prepare invoices; assemble policy forms and endorsements with policy declaration pages and prepare for mailing; prepare mailings.
Assistant - Data Management / IT / Quality Control - part time (20 hr, 4-5 days)

This position requires computer proficiency, exceptional organization, meticulous attention to detail, and superior language skills.

Job Description: intermediate to advanced use of MS Access database, including use of queries, reports, and mailmerge; data entry; monitoring of date sensitive events like upcoming policy expirations, diaries, suspense dates; mailmerged mailings; special reports; special projects, including marketing and account rounding; review outgoing work and transaction documentation for clerical errors, accuracy, spelling and grammar, clarity and conciseness.

Quality Assurance

This position requires superior proofing, analysis, reasoning and language skills, along with extraordinary ability to focus and maintain concentration on a series of often complex tasks.

Job Description: Review outgoing work and transaction documentation for clerical errors, accuracy, and possible errors and omissions exposures. Review outgoing correspondence for proper spelling and grammar, clarity, conciseness and technical accuracy.


We offer Hours:

9:00-4:30 Mon-Fri (for full time).  These are not short term or seasonal positions.

To apply:

submit your resume to Dickey Insurance Agency, PO Box 39, Dennisport, MA 02639, or email to employment@dickeyinsuranceagency.com

Back to Home Page